Privacy policy
This Privacy Policy explains how umduw handles personal information when you visit umduw.com, place an order, or contact us.
Information We Collect
When you place an order or contact us, we collect information you provide, such as your name, email address, phone number, billing and shipping addresses, order details, and the contents of your messages. When you use the website, our storefront and hosting services may receive technical information such as your IP address, browser or device information, and website requests. We also receive payment status and delivery updates from providers that help complete your purchase.
How We Use Information
We use personal information to operate the store, process orders and payments, arrange delivery, send order updates, handle returns and refunds, respond to inquiries, help prevent fraud, and maintain business records.
Shopify, Payments, and Service Providers
Shopify hosts our online store and provides storefront, checkout, and order management services. The payment provider associated with the method you select processes your payment. We use transaction information to manage orders, refunds, and payment disputes.
We share information as needed with providers that help operate the store, process payments, deliver orders, or respond to customer inquiries. We may also disclose information when required by law or when reasonably necessary to address fraud, security incidents, or legal claims.
For information about Shopify’s handling of personal information, visit https://www.shopify.com/legal/privacy/consumers. For privacy choices related to Shopify’s own processing, visit https://privacy.shopify.com/en.
Cookies and Privacy Choices
Our store uses cookies and similar technologies to support functions such as keeping items in your cart and enabling checkout. You can manage cookies through your browser and use any privacy controls available on the store. Blocking essential cookies may affect cart and checkout features.
Data Retention and Security
We retain personal information as needed to fulfill orders, provide support, maintain required records, and resolve disputes. We use safeguards designed to protect personal information.
Your Privacy Rights
Depending on applicable law, you may have the right to access, correct, delete, or obtain a copy of your personal information. You may also have the right to opt out of certain uses or disclosures or to appeal a decision about a privacy request.
To exercise an applicable right, email support@umduw.com. We may ask for information reasonably needed to verify your identity before responding.
Policy Updates
We will post updates to this Privacy Policy on this page.
Contact Us
Legal Business Name: umduw
Email: support@umduw.com
Phone: +1 936-257-5126
Business Contact Address: 394 County Road 6475, Dayton, TX 77535, United States